HP2-I57 LATEST MOCK TEST | VALID HP2-I57 EXAM SYLLABUS

HP2-I57 Latest Mock Test | Valid HP2-I57 Exam Syllabus

HP2-I57 Latest Mock Test | Valid HP2-I57 Exam Syllabus

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Tags: HP2-I57 Latest Mock Test, Valid HP2-I57 Exam Syllabus, Guaranteed HP2-I57 Success, HP2-I57 Reliable Test Test, HP2-I57 Sample Questions

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q11-Q16):

NEW QUESTION # 11
What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

  • A. Asset tagging enables a tiered volume discount strategy to be passed along to customers.
  • B. Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
  • C. Asset tags help customers save time and money and improve efficiency during the asset management process.
  • D. Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
  • E. Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.

Answer: B,C,E

Explanation:
Predefined asset tagging is beneficial to HP partners and customers for several reasons. First, it increases the value and potential profitability of hardware deals by offering a customizable service that enhances the asset management process (A). Second, the tags are applied during manufacturing, meaning there is no additional burden on the partner for the installation process (B). Lastly, asset tagging helps customers save time and money by simplifying the asset tracking and management processes, leading to improved operational efficiency (D)


NEW QUESTION # 12
A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

  • A. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
  • B. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
  • C. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
  • D. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices

Answer: B

Explanation:
HP Post Warranty Support Services provide extended protection beyond the expiration of an initial Care Pack or warranty period. These services are critical for customers who want to ensure continued support for their devices without interruptions. According to HP's guidelines, the best time to purchase Post Warranty Support Services is within a window that starts 90 days before the expiration of the current coverage and extends up to
30 days after it expires. This ensures there is no lapse in coverage and the customer continues to receive support for their devices.
HP also offers other services, such as Device Media Retention, which allows customers to retain defective hard drives after replacement, but this is more focused on data retention during device repairs rather than extending support post-warranty. HP Collaborate Services and other proactive services are helpful but are not designed specifically for extending support coverage after a warranty expires. Hence, the most suitable option is HP Post Warranty Support Services


NEW QUESTION # 13
Where can you find additional information about HP Services?

  • A. HP AssetHub
  • B. HP Workpath
  • C. HP Partner Portal
  • D. HP Workforce Central

Answer: C

Explanation:
The HP Partner Portal is the primary platform where partners and customers can access additional detailed information about all HP Services, including Care Packs, Post Warranty Support, and more. The portal contains product documentation, sales materials, service descriptions, and other essential resources to help partners and customers make informed decisions about the right HP services for their needs


NEW QUESTION # 14
A customer tells you that the company needs to perform maintenance on its PCs, but they expect the existing base warranty to cover all parts and labor they might need.
How should you respond to this customer?

  • A. Explain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.
  • B. Provide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.
  • C. Ask the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.
  • D. Offer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.

Answer: A

Explanation:
The base warranty provided with HP devices typically covers hardware repairs limited to parts replacement but does not include labor or troubleshooting services. HP Hardware Support Services, such as HP Care Packs, allow customers to extend and enhance the standard warranty to cover more comprehensive services, including diagnostics, labor, and faster issue resolution. By purchasing additional HP Support Services, the customer ensures they have access to expert assistance and coverage that goes beyond simple parts replacement


NEW QUESTION # 15
Which features do the Predefined Asset Tags include? (Select two).

  • A. Custom logo
  • B. Device data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address
  • C. Predefined artwork and placement of the tag on the device chassis and/or packaging
  • D. BIOS asset tagging

Answer: B,C

Explanation:
HP's Predefined Asset Tags feature the ability to include essential device data such as hardware-based media access (HBMA), UUID, WLAN, serial numbers, PKID, and MAC addresses (A). Additionally, HP offers predefined artwork and placement of the asset tag on either the device chassis or packaging, allowing for easier identification and asset management (B). This feature helps streamline inventory control and device management processes for enterprises


NEW QUESTION # 16
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